Shipping Policy
At BabitaMART, we are committed to delivering your orders safely and on time. Please review our shipping policy below.
1️⃣ Order Processing Time
- Orders are processed within 0-1 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festive seasons or sales, processing time may be slightly extended.
2️⃣ Shipping Time
- Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Cities/Towns: 5–8 business days
- Remote Areas: 7–10 business days
- Delivery timelines may vary depending on location, courier availability, and unforeseen circumstances.
3️⃣ Shipping Charges
- Shipping charges (if applicable) will be calculated at checkout.
- Free shipping may be offered on selected products or promotional orders.
- Cash on Delivery (COD) orders may include an additional COD handling fee.
4️⃣ Order Tracking
- Once your order is shipped, a tracking ID will be shared via SMS, WhatsApp, or email.
- You can track your order using the courier partner’s tracking link.
5️⃣ Delays in Delivery
While we aim for timely delivery, delays may occur due to:
- Weather conditions
- Courier issues
- Government restrictions
- Incomplete or incorrect address details
BabitaMART is not liable for delays caused by third-party courier services.
6️⃣ Incorrect Address
- Customers must provide accurate and complete shipping details.
- If the package is returned due to incorrect address or unavailability, reshipping charges may apply.
7️⃣ Damaged or Missing Items
If you receive:
- A damaged product
- A wrong product
- A missing item
Please contact us within 24 hours of delivery with clear photos or an unboxing video for resolution.
8️⃣ Contact Us
For shipping-related queries, contact:
📧 Email: support@babitamart.com
📱 WhatsApp: +91 7292008844
Thank you for shopping with BabitaMART 💛